Welcome! This is the second Plutonic Zoo "New from the Zoo" eNewsletter that we will send out on a regular basis.

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The headings for our three eNewsletter sections are Plutonic Zoo's core values:

• Perceptive - Plutonic Zoo shares a perspective on a topical business subject we are currently engaged in. This time it is IT GOVERNANCE
• Resourceful - interactive section on Plutonic Zoo initiatives for your comments and suggestions
• Impartial - Links to vendor and research community views on IT GOVERNANCE for comparison

Happy reading!

Ken Methven - Neville Bradbury - Victor Konijn
The Plutonic Zoo Management Team

If this message does not reach you in perfect condition you can access the web version at http://www.plutoniczoo.com.au/newsletternov05.html.

New from the Zoo - IT GOVERNANCE

Perceptive - (Plutonic Zoo shares a perspective on a topical subject)

Running IT like a business - the cobbler's shoes

IT operations are enormously varied, and to maintain focus on the value IT brings to an organisation requires all activities to be controlled in a common governance regime. Methodologies, including ITIL and COBIT, help to provide a framework, but we should not be seduced by the method or 'best practice'. Actually implementing a suitable governance process in your own environment will give you 'better practice' and bring you business value.

All services required by the business, including work requests, problem management, provisioning, and development projects need to be included in any prioritisation, measurement and management of overall demand. This control is an early phase of implementing IT Governance, and underpins the kind of compliance management and auditability that today's business environment increasingly requires.

While IT has been automating business processes for a long time most IT operations management systems are like the cobbler's shoes: non-existent, or worn out and overlooked. Priority is given to serving the business, but it is rare for IT to measure itself on its contribution to the business.

Given appropriate policy decisions and the means to implement them, an IT Governance process can align IT resource allocation to business priorities across organisational boundaries and strategies. The challenge for IT is to manage the range of different types of activities from business-as-usual to strategic projects, in a way that all activities are prioritised on delivering business focused results.

Implementing IT Governance enables efficient and effective IT operations; aligns IT activities with the business so that they are of the highest value to the organisation, and gives business leadership the means to manage its IT capability.

Resourceful - (interactive section on Plutonic Zoo initiatives)

• SOA Workshop facilitated by Plutonic Zoo’s Managing Director Technology on Thursday 24th November, 2005, 9:00 AM to 1:00 PM in North Sydney.

  In this workshop we will share practical information and considerations on implementation of a Service Oriented Architecture (SOA). Participants will be able to discuss tools and methods and receive impartial advice. Costs will be only $100 per person including morning tea and a light lunch.

  For a detailed agenda and registration please click here.

• For previous eNewsletters please click here.

• If you have other subjects you would like us to address in a New from the Zoo eNewsletter, please click here.

• For any other feedback or question for Plutonic Zoo, please click here - Thank you.

Impartial - (Links to vendor and research community views for comparison)

Defined: The Truth about IT GOVERNANCE, TROUX Technologies

Pitfalls : Organisations get the IT they deserve, Windley

Principles: Ten Principles of IT Governance, Harvard Business Review

Direction: IT Delivers Computerworld

Strategy: The CEO's guide to IT Value @ Risk, IT Governance Institute

Case Study: The Price of Success, CIO Magazine

Research: IT Management: Prepare to Meet the Challenges Ahead, Gartner

Practical: A practical framework for IT Governance, Serena

Method: CobiT - A Practical Toolkit for IT Governance , Principia

Practice: IT Infrastructure Library (ITIL), Office of Government Commerce

Plutonic: IT Governance and Portfolio Management , Plutonic Zoo

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Mail           P.O. Box 64, North Sydney, NSW 2059 
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