Perceptive, Resourceful, Impartial Perceptive, Resourceful, Impartial
 
 
Our Services: Ongoing Support
 

We provide business-aligned technical support services for systems, networks and websites in order to "keep it working".

This includes:

  • Application Support
  • Team Workshops
  • Implementation Reviews
  • IT Conflict Management
  • Project Audits / Recovery
  • Product Customisation
  • Performance and Continuity Audits
  • Software Support
  • Systems Monitoring
  • Virtualisation
  • Performance Tuning
Other Services;
  • Impartial Advice
  • Project Outcomes
  • Comprehensive Expertise
    We can provide a comprehensive service to enhance and maintain your business applications on a wide variety of technologies, programming languages and architectures.

    Continuous Access
    We can help you with a project team or individual business systems professionals as and when you need them on a casual "on demand" basis, part time or fulltime, onsite or remote, as best suits your needs. Our comprehensive expertise is supported with continuous engagement management and supervision by one of our Directors.

    Flexible Arrangement
    We provide an Online Helpdesk to deliver support via the web, email and by telephone up to 24*7. We document performance criteria in a Service Level Agreement and report regularly on attainment.

    Low Cost
    We proactively review all system elements to prevent any impacts to smooth operations. We automate monitoring and escalate and alert on thresholds and incidents so people costs are expended only when required.

    Plutonic Zoo Support Services keep it working.

    See also our Impartial Advice | Project Outcomes

    * Newsletters * Privacy Statement * Terms and Conditions * Feedback * Site Last Updated * Français * Deutsch * Espanol
    Copyright © 2001 - 2008 All Rights Reserved * Plutonic Zoo® Pty Ltd ABN 60 058 288 083